Questions we are asked….
Do you price match The simple answer is no. The reason for this is people go on ebay and see something and say "This person charges £??.?? Can you match it. If you see something cheaper you are more then welcome to use them. Take into consideration the following.
We also treat each item with pride. When you send us a picture we will make sure it is straight on the mug (not like some automated systems that just throw the picture onto the mug and however it lands that is it. If you look at the T shirt section you will see pictures of a very well known supermarket that supply printed t shirts. You will notice that there has been no care go into it at all. We will not try something that we are not capable of doing. Either we can do it properly or we will not do it so this always gives you great quality.
Some people only give you a template to work to so you have to have their design, with us you can have pretty much anything printed with no limitations, you can have as many pictures or writing or design you like. Should your design be complicated then there may be a small charge for design but we try to include it.
Another well known company charge a price for a mug that is double our price. Then you pay another £10 to have anything edited etc...
Some people are charging prices for the price you could buy a jiffy bag with cheap materials, low quality print and no care and attention. So we have to say no to the price matching. We do not have to explain this to people who know us as they know we will give you great quality all the time.
We also will advise you on your design. If we believe you image will not look good or you have difficulty deciding the layout we will work with you and help you.
OUR MOTTO "Anyone can get a customer, it takes great service to make them return"
So in response to the question do we price match…..
If we were to price match we would have to quality match too and we are not prepared to lower our standards.
If we were to price match most companies it would mean the price would go up. We are actually looking after you as much as we can.